Bruce Bros professional and friendly service helped to make our house a home. The expertise of staff made the experience of choosing a carpet easy and stress free. We are especially thankful for the quick turn around from Bruce Bros when our house flooded in a huge storm last year! Dan came around first thing in the morning to look at the damage and was able to replace the carpet in a flash.
We cannot speak highly enough of Bruce Bros and the service we received. Daniel was so helpful and knowledgeable for both our carpet and timber flooring and was an absolute pleasure to deal with - he made the whole experience so easy and we could not be happier. The flooring has transformed our house! Thanks Bruce Bros - we will be back and recommending to everyone.
Over the past 6 years, we have used Bruce Bros for both our business and our home. Not only do they offer exceptional customer service, they are also highly knowledgeable, have a range of great quality products and the installation was seamless every time. We wouldn't hesitate to recommend the highly professional Bruce Bros team for any flooring needs and will definitely use them again in the future. Thanks Bruce Bros!
Two faced service, quick to make a sale and take your money without a quality service being completed. The state of the service provided was disgusting and messy, with the admin staff (Nadine) being totally rude and quick to argue at any cost. Highly do not recommend this company, I will never ever use this company nor recommend it. Better off going to deco rug for a good service not dodgy like these people.
A very disappointing and dodgy experience, with absolute arrogance trying to convince me the floor edge had a nice finish, the edges were terrible, no care to our home, still cleaning glue off cupboards and walls not to mention the broken dishwasher. The product itself is fantastic but I would not use Bruce Bros to lay them. A finial invoice requesting prompt payment but not even a simple apology. M. BOTZOLIS
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