This is probably the first question you should be asking yourself. So let’s go ahead and actually define for you what online reputation management really is… It is the practice of staying on top of your business’-word-of-mouth and making sure that you minimize any negative reviews and if any new ones come in, that they are handled in a proper way.
What we do is. Fix reputations, then we build reputations then we market reputations. Don’t forget, it’s not all about you, you also need to make sure that your customers realize that you appreciate them as well, so you must also stay up to date with the good reviews too!
Let’s face it, if your prospective customer sees one bad review about your business, we can both agree that this could cause that customer to turn to your competition to do business with them instead! So from a business standpoint, we want to stay on top of our reputation to make sure that customers gravitate towards our business by seeing that we are good to their peers! To accomplish this task, it is all about playing around with the search engine results. Our goal is to make sure that the bad reviews are off of the first page at the very least, if not gone completely, and then to make sure that your good reviews are right at the top of the search results so that is what prospects will see right from the start!
Reputation Marketing Package
Consumers LOVE reading online reviews, and they use them daily to gain insight on everything from Amazon products, local doctors, dentists, restaurants, dealerships, and so on! But they don’t like leaving them. So how do you make it easy for them to leave reviews for your business? Click below and we’ll show you how our automated systems can generate reviews without anything more than you saying 3 words to them.
Online reviews are an integral part of any business’s marketing strategy. Now the problem that MANY business owners face is getting the customer to leave actual reviews for their business online. This is a huge problem and can actually greatly affect your revenue. No reviews or bad reviews means less visitors and less consumer confidence.
We use email, SMS, QR codes, and many other concepts to make it easy for your customers to leave reviews. We also automate following up if they forget to leave a review or are too busy. It happens, but if you have a system then your chances of getting a review increase.
Reputation Marketing is complex, and we will design a system specifically for your requirements. Some systems work really well for dentists, doctors & chiropractors. While plumbers, roofers, pest control, and mechanics need a different solution. Some restaurants are high volume and only want to pay 10-20c per customer. The point is that it doesn’t matter what sort of business you have we can tailor a bespoke solution for you and your requirements all the way up to reputation marketing videos.
If you’re not sure if you need our services or not, then just do a quick test.
Take your business type e.g. Restaurant and your suburb e.g. Cronulla and then go to Google and type in those two words “Restaurant & Cronulla” and see if when Google returns all the results if you are the best option when you scroll through. Do you have good reviews compared to your competitors? Are your reviews 5-star or less? How many reviews do you have compared to your competition? If you were a potential customer would you choose your business based purely on the reviews alone?
If you answered no to any of the above, then we need to chat.
Don’t delay, because your competitors might be the next client to call us and ask for our help.
For more information on our listings, advertising, videos, SEO, and reputation marketing, please contact us today!